This policy explains how FLLW collects, uses, shares and protects your information. FLLW holds sensitive information such as your weight, body measurements and body photos, so we tell you plainly what we collect, who can see it, how long we keep it and how you can delete it. For information about consumer health data under Washington, Nevada, Connecticut and similar state laws, see our Consumer Health Data Privacy Policy. This policy applies if you live in the United States. If you live in Japan, our Japanese privacy policy applies instead.
FLLW is operated by Takahiro Taguchi, doing business as InfiniX Fitness ("we," "us," or "our"), a sole proprietorship based in California, United States.
| Operator | Takahiro Taguchi, doing business as InfiniX Fitness |
|---|---|
| Location | California, United States |
| Contact | info@fllwapp.com |
We collect the following information.
| Account information | Your name, email address and password. We never see your password; it is stored as a cryptographic hash. |
|---|---|
| Body and lifestyle information | Weight, body fat percentage, waist, height, date of birth, sex, activity level, goals, average sleep, sleep quality, fatigue, stress, hunger and overall condition. |
| Progress photos | Photos of your body taken from the front, side and back. |
| Records | Training records (exercises, weights and reps), weekly check-in comments and reflections, and how closely you followed your meal and training plans. |
| Pain and injury reports | Whether you have pain, discomfort or signs of injury. If you answer yes, you may optionally describe where, during which movement and how bad. |
| Documents from your coach | Your coach may upload records from a consultation they held with you before you started using FLLW (as PDF files). Only your coach can see them. |
| Content your coach creates | Meal plans, supplement plans, training plans and your coach's comments and feedback. |
| Form videos | Videos of your exercise form that you choose to send to your coach. |
| Settings stored on your device | Display language, units and recently viewed data (stored only on your device). |
| Technical information | Access times, IP address and browser type, recorded by our hosting providers. |
| Payment information (coaches only) | Coaches pay through Stripe. Card details go directly to Stripe and never pass through our servers. We receive your subscription status and plan from Stripe. Stripe also collects your billing address (state and ZIP code) for sales tax purposes. |
FLLW is invitation-only. You can only create an account through an invitation link from a coach.
| You | All of your own information |
|---|---|
| Your coach | Your records, photos, body information, weekly check-ins (including pain reports), form videos and documents your coach uploaded |
| Other coaches | Nothing |
| Other clients | Nothing |
| Us | Only what we need to fix problems or answer your questions |
We share your information with your coach so they can coach you. This is the core purpose of FLLW.
We use the following service providers to run FLLW. They process information only to provide their services to us.
| Supabase, Inc. (US) | Sign-in, database and photo and video storage |
|---|---|
| Vercel, Inc. (US) | Hosting and server processing |
| Google LLC (US) | Sending email notifications |
| Anthropic, PBC (US) | AI summaries of weekly check-ins (section 6) |
| Stripe, Inc. (US) | Payment processing for coach subscriptions |
To help your coach read weekly check-ins, we may send the check-in to an AI service (Anthropic, PBC) to prepare a summary. Your coach can turn this feature off.
| What we send | The text and numbers in your weekly check-in, including condition, sleep, fatigue, stress and whether you reported pain |
|---|---|
| What we don't send | Your photos, form videos, name or email address. Please avoid writing identifying details in free-text answers. |
| Who sees the result | Only your coach. Your coach reviews it before using it; it is never sent to you automatically. |
| Model training | Anthropic does not use this data to train its models. |
| Retention | Anthropic deletes it within 30 days, except where it is flagged for violating Anthropic's usage policies. |
| While your account is active | We keep your records while your account exists. |
|---|---|
| Deleting items in the app | When you delete a weekly check-in or training record in the app, it disappears from view right away. So that offline devices do not bring it back, a deleted copy stays in our database until you delete your account or ask us to erase it. |
| Erasing specific information | Email info@fllwapp.com and we will erase the information you specify, including health information, without closing your account. |
| Deleting your account | You can delete your account yourself in the app (Settings → Delete account). This permanently deletes your account and all related records, photos and videos. It cannot be undone. |
| Backups | We keep backups to protect against data loss. Deleted information can remain in a backup until that backup is deleted. We delete backups within six months and do not restore deleted personal information from them except to recover from an incident. |
You can see, correct and delete most of your information yourself in the app. You can also email info@fllwapp.com to request a copy of your information, a correction, deletion, or a list of the service providers that received it. We will verify your request using information reasonably necessary to confirm it is you, and respond within 45 days.
Depending on where you live, you may have additional rights under state law. We will not discriminate against you for exercising your rights. Residents of Washington, Nevada, Connecticut and other states with consumer health data laws: see our Consumer Health Data Privacy Policy.
You must be at least 13 years old to use FLLW. We do not knowingly collect personal information from children under 13, and FLLW does not accept birth dates of people under 13. If you are under 18, please use FLLW only with the consent of a parent or guardian. If you believe a child under 13 has given us information, contact us and we will delete it.
We are located in the United States, and our service providers listed in section 5 are US companies. Your information is processed in the United States.
We may update this policy when the law or our service changes. We will post the new version on this page with a new date. If we make material changes, we will also let you know in the app or by email before they take effect.
Questions about this policy or your information: info@fllwapp.com.